HAPPY HOLIDAYS FROM THE CREW AT NORTHWEST MERCHANDISE LIQUIDATORS
During the Christmas holiday we are shipping out immediately the day after payment received. If you have special requests for packages let us know and we will be happy to help you. We will be glad to exchange any item after christmas regardless of time frame, if purchased after November 1, 2006.
If you have questions please go to the end of this item and click on "My Store Front" to see our store "about us" page where we have a "frequesntly asked questions" section. Due to the volume we list we are limited on the questions we answer. It is always faster to find your answer under the "FAQ's".
GENERAL INFORMATION
We have an unconditional return policy, refunding the winning bidder for items returned to us in their original condition. Please see our return policy described in the eBay "Seller's return policy" listed on our store site.
AS-IS items are excluded from our refund policy and are sold on a no refund, no return basis.
Please note It is our pledge that you will receive the exact item that you bid on, in the condition that we have stated in the auction. If there is a problem with your item, please contact us PRIOR to leaving feedback. We work hard to make sure all of our customers are satisfied and we would like the opportunity to correct any problem. It is important that you email us through eBay "My messages" under the auction item as we check these frequently throughout the day and will respond quicker.
If you have questions about items that we carry, or do not see what you are specifically looking for, we recommend using our search utility. Simply click on the "My Storefront" icon at the end of this auction. We list daily so check back frequently if you are looking for an item not listed.
If you are the winning bidder on large electronics we need to hear from you via eBay my messages within 48 hours of end of auction as to when and how you will pay for item or we reserve the right to relist the item.
If you cannot find the answers to your question here, check our FAQ's section located under "My Store Front" located and the end of the item. All other questions please feel free to e-mail us through eBay my messages. Please be sure to include the item number as reference with all correspondence.
If you still have questions about items that we carry, or do not see what you are specifically looking for, we recommend using our search utility. Click the link below to search our ENTIRE inventory.
PAYMENT TERMS AND CHECKOUT PROCEDURES
After winning an auction or completing a BUY IT NOW purchase, you will have will receive a winner bidder notification. You may elect to pay right away or if you are bidding on other items you can wait to combine your purchases. There is no need to contact us if you want to combine your purchases, simply wait until you are done and then request a total. We will combine your items and give you a $3.00 per item discount.
Personal check orders will be help up to 7 days AFTER receiving your check for clearing purposes. When mailing payment, make sure to include a copy of your invoice. Payment is expected to be mailed within 3 days of completeing checkout.
We accept Paypal as our preferred payment method. You may also mail a money order to the follow address:
NW Merch Liq
2324 E Euclid #103
Spokane, Wa. 99207
SHIPPING POLICIES
We usually ship all items 3 days after payment received except for large electronics which usually ship within 5 days of payment being received. Please exclude holidays and weekends. We are not able to ship large electronics globally. Local pickup is available(see our eBay store policies).
COMBINED SHIPPING
If you are bidding on other items from Northwest Merchandise Liquidators auctions, and would like to qualify for our combined shipping discount, you must wait until all auctions have ended and then we ask that you request a total. We will give you a discount of $3 for each additional item purchased.
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